At madani99, your privacy is not just a priority — it is our responsibility. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Six core pillars that underpin how we handle every member's personal data with full accountability.
All data transmitted between your device and madani99's servers is protected by industry-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
You have the full right to access, correct, or request deletion of your personal data at any time through the account panel or by contacting our support team directly.
Madani99 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes without your consent.
Your data is stored in data centres protected by multi-layered security systems, including physical access controls, 24-hour monitoring, and regular backups to prevent data loss.
The madani99 privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of how your data is handled meets local legal requirements.
In the event of any security incident involving your data, madani99 is committed to notifying affected members within the timeframe required by applicable law.
This Privacy Policy describes how madani99 ("we", "Platform") collects, uses, stores, and protects your personal information when you use the madani99 website, mobile app, and all related services.
We understand that you entrust us with your personal information every time you register or log in to the platform. We take that trust seriously and uphold it with full responsibility. This policy applies to all madani99 platform users, including visitors, registered members, and VIP customers.
By using the madani99 platform, you agree to the terms stated in this privacy policy. If you do not agree with any part of this policy, you have the right to stop using the platform and request account closure.
Madani99 collects information from you in several ways — whether provided directly by you, collected automatically as you use the platform, or obtained from trusted third-party sources for identity verification purposes.
Information you provide directly:
Information collected automatically:
| Data Type | Primary Purpose | Category |
|---|---|---|
| Name & Date of Birth | Identity verification & age restriction | Mandatory |
| Phone Number & Email | Communications & account security | Mandatory |
| Bank Information | Payment processing | Mandatory |
| IP Address & Device | Security & anti-fraud | Automatic |
| Session & Game Data | Service improvement | Automatic |
| Optional Cookies | Personalise your experience | Optional |
Every piece of information we collect is used for a clear and reasonable purpose. madani99 does not use your data for any purpose not stated here without first obtaining your consent.
Madani99 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the course of operating the platform, we may share your information with the following parties within strict limits:
All third parties who receive your data are bound by strict data protection agreements and are only permitted to use that information for the specific purposes authorised by madani99.
Madani99 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, modification, or destruction.
Technical security measures we implement:
Madani99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the madani99 platform. For more information on managing cookies, refer to your web browser's help documentation.
As a madani99 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 21 business days.
If any of your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting customer support.
You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if desired.
Under certain circumstances, you may request that we restrict how we process your data while any dispute is being resolved.
Madani99 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required by applicable laws and regulations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service management |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Analytics cookie data | 13 months | Platform performance analytics |
| Security logs | 12 months | Security incident investigation |
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any specific individual. The deletion process uses industry-recognised methods to ensure data cannot be recovered.
The madani99 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media platforms. madani99's Privacy Policy does not apply to those third-party websites or services.
Madani99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit individually, especially before providing any personal information to them.
Madani99 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our operations. All changes take effect as soon as the updated version is published on this platform.
How we notify you about changes:
We encourage you to review this page periodically. Your continued use of the madani99 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how madani99 handles your personal data, please do not hesitate to contact us. Our privacy team is available to assist you 24 hours a day, 7 days a week.
Official madani99 communication channels:
We are committed to responding to all privacy-related inquiries within 3 business days, and to resolving data rights requests within 21 business days from the date of receipt.
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